Troubleshooting
- After Connecting, Why Am I Only Seeing My Desktop Background With No Icons On The TV/Projector Display?
- Android Device Does Not Prompt For A PIN When Pairing The Device For The First Time.
- Audio Is Cutting In And Out Occasionally Or Stuttering Sound Can Be Heard
- Cannot Connect To The Receiver
- Can’t See Video/Image On Projector Or TV Screen.
- Can’t View Blu-Ray Or Protected Content When HDMI-To-VGA Adapter Is Connected.
- I Cannot Get The Windows 8.1/10 ScreenBeam Configurator To Work With The ScreenBeam Education Edition 2.
- I Cannot Start A Managed Meeting Session With My Intel WiDi Or Miracast System.
- Is There Anything I Can Do To Improve The A/V Performance?
- My Laptop/Tablet Will Not Pair With The ScreenBeam Receiver.
- My Projector Displays A Purple Hue Color.
- My ScreenBeam Receiver Is Not Listed On My Windows 8.1 Wireless Display List.
- My TV/Projector Is Not Displaying Anything Or The Display Is Switched To Another Input Instead. I Had Previously Seen The "Ready To Connect" Screen.
- Projected Screen Is Not Displaying In Full Resolution Or Viewing Resolution Is Small.
- ScreenBeam Will Not Automatically Update From A USB Flash Drive Created With CMS.
- Snow, White, Static, Or "No Input" (Or Similar Message) Appears Upon Powering The On The Projector/TV. The Ready To Connect Screen Is Not Displayed.
- The Connection To ScreenBeam Drops Frequently.
- The ScreenBeam Receiver Will Not Power On.
- Upon Connecting To ScreenBeam Receiver, The Display Is Too Large And All 4 Sides Are Cutoff.
- Video Playback Is Pixelated Or Stuttering.
- Why Does The ScreenBeam's Display Have A Purple Or Blue Hue When Connected To My Legacy Projector Using The Included VGA Adapter?