I can't hear any audio or sound on TV after ScreenBeam connection is established.
I cannot detect the ScreenBeam Receiver from my laptop computer using the ScreenBeam display software. What's wrong?
I initially selected "Disconnect" on my PC device, and then I selected "Connect" on my PC device. My PC device shows "Pairing failed." What should I do next?
I'm seeing a white horizontal line randomly appears in the middle of the TV while playing a video - "video tearing".
I've inserted the software CD into the CD-ROM drive, but it doesn't install. What should I do?
My Slideshow or PowerPoint quality is distorted on TV when changing pictures or slides.
ScreenBeam wireless display cannot scan or detect a ScreenBeam Receiver, and the channel selection drop-down menu does not show any channel.
The ScreenBeam display software can't launch–it says it can't find a USB Transmitter. How can I solve this?
Visibly recognizable lip-sync or audio is out of sync with video
What should I do if the ScreenBeam Wireless Display software cannot connect or pair with ScreenBeam Receiver?

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What should I do if the ScreenBeam Wireless Display software cannot connect or pair with ScreenBeam Receiver?

Mike T

February 23, 2022 21:07

Reboot the laptop and power cycle the Wireless Display Receiver. Also, try selecting a different wireless channel before connecting. To do this, from the "Add a Receiver" screen, click on the wireless channel drop-down menu, then select a different wireless channel.

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