- Make sure one end of the HDMI cable is connected to ScreenBeam receiver, and the other end is connected to the Projector/TV.
- If using the HDMI-to-VGA adapter, verify the HDMI connector is securely connected to ScreenBeam receiver and VGA cable is connected to the VGA adapter.
- Power cycle ScreenBeam receiver by unplugging the power jack connector and plugging it back in. (May require permission and assistance if the device is managed by IT staff.)
- If the problem persists, please contact your IT for support.
*Note – The maximum supported VGA cable length is 25 feet.